Every recorded change to how OpenAI handles ChatGPT data, newest first, each tied to a primary source.
16 entriesFirst Mar 2023Latest
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Where it stands today
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Training on chats
For Free, Plus and Pro, OpenAI says it may use your content “to train our models” unless you opt out. Business, Enterprise, Edu and API data is not used “to improve our models” by default.help.openai.com (company page, opens in a new tab)
Your control
Turn off “Improve the model for everyone” under Settings > Data controls, or use Temporary Chats. Conversations you give feedback on may still be used.help.openai.com (company page, opens in a new tab)
Retention
Deleted data is removed within 30 days “unless we need to retain it for longer as described below, or it has already been de-identified and disassociated from your account when you allow us to use your Content to improve our models.” Temporary Chats are deleted within 30 days unless kept for safety or legal reasons.openai.com (company page, opens in a new tab)
Ads
Where ads personalization is available and on, past chats are used to make ads more relevant for Free and Go users.Entry
Deleted chats in court
A court-approved stipulation ended OpenAI’s ongoing duty to preserve deleted ChatGPT output logs as of September 26, 2025. Logs preserved before then are kept, except those from users in the EEA, Switzerland or the UK. Logs from accounts on domains the news plaintiffs listed are still preserved going forward, wherever the user is.Entry
Court access
A federal judge affirmed orders requiring OpenAI to produce 20 million de-identified ChatGPT conversation logs to news plaintiffs.Entry
Law enforcement
OpenAI says it may refer imminent threats of serious physical harm to others to law enforcement, and does not currently refer self-harm cases.Entry
An attacker exported data from analytics vendor Mixpanel, including names, emails, and approximate locations of some OpenAI API users; chats were not exposed.
A court-approved stipulation ended OpenAI’s ongoing duty to preserve deleted ChatGPT output logs as of September 26, 2025; earlier logs stay, except EEA, Swiss and UK data, and listed-domain accounts remain preserved.
Company post: human reviewers examine conversations flagged for planned harm to others, and OpenAI may refer imminent threats of serious physical harm to law enforcement.
A federal magistrate judge ordered OpenAI to preserve and segregate all ChatGPT output log data that would otherwise be deleted, including at users' request.
Italy's Garante fined OpenAI €15 million over ChatGPT's legal basis for training, transparency, and breach notification; a Rome court later upheld OpenAI's appeal.
No. OpenAI can read your ChatGPT chats, keeps them until you delete them and trains on them unless you opt out. See how six other AI chat services compare.
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